Terms of service

TERMS OF SERVICE

Welcome to STREVA. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. ORDERS

When placing an order, you are responsible for providing accurate and complete contact, billing, and delivery information.

STREVA reserves the right to refuse or cancel an order in cases of incorrect information, suspected fraudulent activity, or other circumstances that may prevent us from processing the order.

An order is considered accepted once STREVA confirms the order.

2. PRODUCTS

We make every effort to display our products, colors, and details as accurately as possible. However, colors may appear slightly different depending on your device settings and photography lighting.

Product measurements may vary slightly due to manufacturing.

3. PRICES AND PAYMENT

All prices displayed on our website are in Egyptian Pounds (EGP), unless otherwise stated.

Prices, discounts, and promotions may change without prior notice. The price applicable to your order is the price shown at the time the order is placed.

4. SHIPPING AND DELIVERY

Orders are delivered within 5–7 business days. Delivery times may vary depending on the shipping company and your location.

Customers have the right to inspect the product before accepting the order. If an order is refused without a valid reason, the customer is responsible for the applicable shipping fees.

5. RETURNS AND EXCHANGES

Returns or exchanges are accepted in the following cases:

• Manufacturing defect
• Receiving an incorrect size
• Receiving a damaged product

Please contact STREVA as soon as possible if your order meets any of these conditions.

Please review the size guide before placing your order.

6. PRODUCT CARE

Care instructions provided with our products should be followed to help maintain the quality and appearance of the product.

7. INTELLECTUAL PROPERTY

All STREVA names, logos, designs, images, graphics, product descriptions, and other original content on this website belong to STREVA and may not be copied, reproduced, or used without prior written permission.

8. THIRD-PARTY SERVICES

Our website may use third-party services, including payment and shipping providers. These services may have their own terms and policies.

STREVA is not responsible for services or content controlled by third parties.

9. PRIVACY

Personal information provided when using our website or placing an order is handled in accordance with our Privacy Policy.

10. CHANGES TO THESE TERMS

STREVA reserves the right to update or change these Terms of Service when necessary. Any changes will become effective when posted on this website.

11. CONTACT US

If you have any questions regarding these Terms of Service, our products, or your order, please contact us through our Contact Us page.

STREVA Team